Privacy Policy

# Privacy Policy

**Thomas Premier Group LLC**

Last updated: September 6, 2026

Thomas Premier Group LLC ("Thomas Premier Group," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through thomaspremiergroup.com and our related communications (phone, text/SMS, and email), how we use it, and the choices you have.

## 1. Information We Collect

When you contact us, request a home valuation, inquire about a listing, or otherwise interact with our website or team, we may collect:

- Contact information: name, phone number, email address, mailing address

- Property information: the address, listing, or type of property you're interested in buying, selling, or valuing

- Communication details: messages you send us and records of calls, texts, and emails between you and our team

- Website usage data: pages visited, forms submitted, and similar analytics collected automatically (e.g., via cookies)

## 2. How We Use Your Information

We use the information you provide to:

- Respond to your inquiries and provide the real estate services you requested

- Schedule and confirm appointments and consultations

- Send you updates about your inquiry, relevant listings, or market conditions

- Improve our website and services

- Comply with legal and brokerage record-keeping obligations

## 3. Text Messaging (SMS) Program

If you provide your mobile phone number and opt in to receive text messages from Thomas Premier Group (via a website form checkbox or a verbal request during a call or in-person conversation), we will use that number to send you messages related to your inquiry, including lead follow-up, appointment confirmations and reminders, and relevant property or market updates.

- **No sharing of mobile information:** We do not sell, rent, or share your mobile phone number or SMS opt-in status with third parties or affiliates for their marketing or promotional purposes. Your number is used solely by Thomas Premier Group to communicate with you about your own inquiry.

- **Message frequency:** Message frequency varies depending on your inquiry and stage in the process; you can generally expect no more than a few messages per week.

- **Message and data rates may apply.** Standard message and data rates from your wireless carrier apply to any texts we send or you send to us.

- **Opt out at any time:** Reply **STOP** to any text message to stop receiving messages from us at any time. You will receive one final message confirming your opt-out.

- **Help:** Reply **HELP** to any text message for assistance, or contact us directly at 915-504-3677 or Aayrrick@thomaspremiergroup.com.

- Carriers are not liable for delayed or undelivered messages.

## 4. How We Share Information

We do not sell your personal information. We may share information with:

- Service providers who help us operate our business (e.g., our CRM and communications platform), under obligations to protect your data and use it only to provide services to us

- Third parties when required by law, subpoena, or legal process

- A successor entity in the event of a merger, acquisition, or sale of business assets

We do not share your information with third parties for their own independent marketing purposes.

## 5. Data Retention

We retain your information for as long as needed to provide our services and maintain the client relationship, and as required by applicable real estate recordkeeping regulations. You may request that we delete your information at any time by contacting us (see Section 7), subject to any legal retention requirements.

## 6. Your Choices

- **Text messages:** Reply STOP to opt out at any time, as described in Section 3.

- **Email:** You may unsubscribe from marketing emails using the link in any email we send.

- **Access/deletion requests:** Contact us using the information below to request access to, correction of, or deletion of your personal information.

## 7. Contact Us

Thomas Premier Group LLC

1351 N Zaragoza Rd, Building C, El Paso, TX 79936

Phone: 915-504-3677

Email: Aayrrick@thomaspremiergroup.com

## 8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our website or communications after a change constitutes acceptance of the updated policy.